Best Practice Report

Mapping Competencies: Business Development Rep

June 7th, 2019


Business development reps (BDRs) are responsible for outbound prospecting and handing off opportunities to sales for further development. BDRs are the often the first people to interact with prospect accounts, so enabling them for success can open the door for a dramatic increase in opportunities for the organization and enhance BDRs’ career paths. In this report, we define basic, intermediate, and advanced competencies across the two core disciplines of the business development role — developing new business relationships, and teleservices research.

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