Best Practice Report

Competency Map: Sales Engineer

February 27th, 2024
Mike Pregler, null
Mike Pregler
With contributors:
Peter Ostrow , Jennifer Bullock , Steve Silver , Justin Ferguson , Kate Pierpont

Summary

In B2B sales, the sales engineer is the expert with technical mastery of the portfolio of offerings who can make or break key buying decisions. The engineer possesses a deep understanding of an offering’s technical underpinnings and can discuss them with a buyer while working with sales to progress deals. This report outlines the basic, intermediate, and advanced competencies expected of the sales engineer role across two core disciplines that allow engineers to contribute significantly to an organization’s overall success.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.