Trends Report

Market Overview: Employee And Customer Authentication Solutions In 2013, Part 1 Of 2

Seven Major Trends Every Security Pro Needs To Understand, Including Attempts To "Kill The Password"

December 30th, 2013
Eve Maler, null
Eve Maler
With contributors:
Stephanie Balaouras , Jennie Duong

Summary

It's a critical time in user authentication — and a confusing one. Passwords and traditional out-of-wallet questions are go-to security measures, but are weakening by the day. At the same time, newfangled third-generation strong authentication solutions are swamping first- and second-generation solutions on the market. Part 1 of this report captures what you need to know about seven important trends in this frothy market — whether you're authenticating employees or consumers — taking into account the web, mobile, and voice channels.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.