Trend Report

Market Overview: Enterprise Sales Force Automation Solutions

Today's Solutions Are Changing The Nature Of Your Customers' Interactions With Your Sales Department

Fraser Tibbetts
 and  two contributors
Dec 15, 2014

Summary

The sales force automation (SFA) market is undergoing significant change with increasing emphasis on mobile sales capability, integration with other software products, real-time actionable insight, and usability approaching that of consumer-grade applications. Application development and delivery (AD&D) professionals need a list of representative vendor solutions that align to the solution type which best supports their organization's broader business technology (BT) agenda. This report details the ecosystem of SFA technology providers with which AD&D pros should be familiar, and the relative capabilities of available solutions.

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