Market Overview: Message Archiving Software-As-A-Service, Q3 2011

To help meet regulatory requirements, ease eDiscovery burdens, and achieve a range of IT objectives, organizations increasingly leverage message archiving software-as-a-service (SaaS). In comparison with on-premises products, cloud-based models can deliver deployment advantages and lower costs. While these benefits can be compelling, the market is changing rapidly and there is a multitude of vendors with significantly varying resources. In contemplating sourcing decisions for SaaS-based message archiving, it's important to do careful planning. In this market overview, Forrester reviews the evolving market for SaaS-based message archiving. We evaluate offerings from a dozen key vendors: Autonomy, Bloomberg, Dell, Global Relay, Google, LiveOffice, Microsoft, Mimecast, Perimeter E-Security, Proofpoint, Smarsh, and Sonian.