Trends Report

Market Update: IT Management Software In 2009

Say Farewell To IT Management Software 1.0

February 22nd, 2010
With contributor:
Edward Radcliffe


The IT management software market is one of the most dynamic and multifaceted markets in the whole IT industry. The importance has grown significantly over the years. This dynamic, however, also means that the way we look at the market and report changes needs to be adjusted from time to time. Therefore, this report will feature a 2009 market update on IT management software using the market taxonomy of the past five years. This will be the last time that Forrester uses these established categories. From now on, we will report market numbers based on our new framework, which we call IT management software 2.0.

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