Summary
Forrester’s Workforce Surveys, 2019 to 2023, demonstrated that satisfaction with corporate intranets rose slowly year over year and improved for smartphones faster than for computers. Only two-thirds of those using the internet on a computer said they were satisfied with its ability to meet their needs in their job in 2019, growing to more than three-quarters in 2023. The use of smartphones to access company intranets consistently resulted in higher satisfaction levels, compared with use of computers.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($395).