Summary
Mobile payments are all the rage again. The pandemic drove more consumers to use digital wallets for e-commerce and contactless in-person payments, and in September 2021, a US federal court ruled that Apple had to allow third-party payments in its App Store to give developers more control (and consumers more choice). Forrester surveyed consumers to understand the impact of this court decision and how they make app purchases on mobile devices. In this report, we examine this data and make predictions about their future payments behavior.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).