Trend Report

Moments: Maturity Framework 2021

Leverage The Learnings Of Pioneers To Evolve Your Mobile Messaging Tactics And Capabilities

Julie Ask
 and  four contributors
Mar 18, 2021

Summary

Future experiences will be rightsized, contextual, and pushed out to consumers in their specific moments of need. Today's well-executed mobile messages most closely resemble future experiences. And sophisticated use of mobile messaging will lead digital business leaders down a path toward building and delivering digital experiences that meet and exceed consumers' future expectations. Take Forrester's 2021 Emerging Technology Executive Online Survey today to assess your mobile messaging capabilities.

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