Trends Report

New Digital Banks Show Disruptive Potential

August 20th, 2019

Summary

A new wave of digital banks is exploiting digital technologies and mobile devices to deliver better digital banking experiences and disrupt the market. Digital banks are winning small but growing numbers of customers. While many digital banks will fail to differentiate and scale fast enough, a few will take millions of customers from established banks. Incumbent banks can still outsmart these disruptive newcomers.

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