Summary
The outlook for the North American banking industry is gloomy, requiring banks to be more judicious with their funds. Even in this morose environment, banks are planning on increasing their spending on IT. Why? Because banks are highly reliant on technology to get and keep clients, offer new products delivered in inventive ways, secure their business, and mitigate risk. Technology marketers wanting to win in this market will offer solutions that help banks better manage a variety of business risks, create closer bonds with customers, and expose business insights — all with guaranteed performance for a predictable cost.
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