Landscape Report

Now Tech: B2C Commerce Suites, Q2 2018

Forrester's Overview Of 19 B2C Commerce Suite Providers

June 1st, 2018
Bruce Eppinger, null
Bruce Eppinger
John Bruno, null
John Bruno

Summary

You can use B2C commerce suites to deliver online shopping, brand engagement, and customer service. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Digital business professionals should use Forrester's Now Tech report to understand the value they can expect from a B2C commerce suites provider and select vendors based on size, vertical, and geographic alignment.

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