Summary
Information workers use collaborative work management (CWM) tools to collaborate on various types of digital content and manage time-sensitive project and process-related activities. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) professionals should use Forrester's Now Tech report to understand the value they can expect from a CWM provider and to select vendors based on size and functionality.
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