Best Practice Report

Operationalizing The Degrees Of Influence Process

August 11th, 2022
Carrie Rediker, null
Carrie Rediker
With contributors:
Barry Vasudevan , Lisa Nakano , Shannon Colford , Kate Pierpont

Summary

Audience-centric planning considers the preferences and behaviors of buyers and customers when deciding which marketing and sales activities will be most effective. The Forrester Degrees Of Influence Process puts the target audience in the center of a 360-degree view of influences and weights the impact to inform the program family mix. In this report, we explain how to conduct a workshop using the Degrees Of Influence Process as a collaborative method of getting multiple stakeholders invested in the development of a campaign strategy that uses multiple buyer influences.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.