Summary
During the pandemic, businesses managed to survive with legacy tech stacks, often with some cloud-based add-ons. However, businesses today cannot afford to stick with “good enough” legacy solutions. In 2020, just 20% of global software tech decision-makers primarily deployed their order management systems (OMS) using multitenant software as a service (SaaS). Two years later, 31% of global software decision-makers report that they deploy their OMS using SaaS. Furthermore, one-quarter or more of global software decision-makers currently deploy their other commerce tech solutions using SaaS, including B2C commerce solutions, payments, and product information management.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($395).