Predictions Report

Predictions 2012: What Will Happen In Market Research

Market Insights Professionals' Agenda Topics For 2012 Include Emerging Methods, Insights Delivery, And Collaboration

December 21st, 2011
With contributors:
Jill Chiara , Roxana Strohmenger , Gina Fleming , Richard Evensen , Samantha Jaddou

Summary

The market research profession has gone through significant change in the past few years, and Forrester predicts that more is yet to come. In fact, market insights professionals will face some considerable pressure in 2012 from their stakeholders and executives. Expectations will increase with regard to timeliness, quality, depth of insights, innovation, and ownership of research outcomes. But 2012 is also the year in which market insights professionals will need to invest time in understanding and implementing emerging methodologies like social market research and mobile research; train the team on how to move from research to insights; and, most importantly, collaborate with other parts of the organization like customer intelligence to come up with a unified message to the executive team.

Want to read the full report?

This report is available for individual purchase ($795).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.