Summary
The marketing-privacy ecosystem is about to change — again. If 2018 was the year of regulatory action, then 2019 will be the year of consumer action. This will open new opportunities for brands that choose to make privacy a competitive differentiator, and create significant business risk for those that choose to ignore it. This report lays out Forrester's five predictions for how the evolution of privacy and data ethics will impact marketers in 2019.
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