Low interest rates, volatile financial markets, and dramatic climate events will limit revenue and profitability for many insurers. Increasing competition will drive insurers to make investments in technologies and platforms that drive business efficiency and expand market reach and access to customers. The pressure from increasing cybercrime will cause some insurers to rethink their cyberinsurance businesses, while others will explore the connection between environment, social, and governance (ESG), the values-based consumer, and the bottom line. In this report, we explore Forrester’s predictions for insurance in 2022.