Proactively Protect Customers From Fraud, Cybercrime, And Privacy Abuses

CIOs and technology leaders in the intermediate phase of cybersecurity and privacy maturity must ensure that security always travels with the data and should position data security and privacy as competitive differentiators. Firms in this phase must move to protect customers proactively from complex privacy abuses and cybercriminals. This report — the second of three in the technology competency of the cybersecurity and privacy playbook — helps CIOs meet the challenges of the intermediate maturity phase. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in new attack and response trends.