Summary
Well-crafted records management (RM) programs help enterprises meet regulatory requirements, cut litigation costs, and achieve IT and broader information governance goals. Recognizing these opportunities, more than half of RM stakeholders expect to ramp up deployments in 2012. Yet building or expanding RM programs proves problematic for many enterprises. Records managers report that they continue to grapple with complexity, cost, low user adoption, and integration shortcomings while struggling to achieve strategic standing within their enterprise. Information risk management (IRM) professionals must overcome these obstacles to keep their organizations out of legal hot water and realize financial, reputational, and productivity objectives.
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