Remote Work In Healthcare Is Here To Stay

Most healthcare organizations (HCOs) expect to retain a higher proportion of full-time remote workers, which indicates that they’re grappling with the same future-of-work changes as other industries. The healthcare workforce in particular is suffering from high rates of burnout and post-traumatic stress disorder. In addition, HCOs must balance the heightened security risk and digital optimization of remote work for both internal and external stakeholders. To ensure and protect future resilience, HCOs must enable secure employee collaboration, manage employee workloads to minimize burnout, and invest in career development. This report provides a snapshot of Forrester's data on remote work in healthcare.