Resource Constraints And Ineffective Measurement Challenge Corporate Banks In Southeast Asia

Corporate banks in Southeast Asia say that meeting measurable commercial targets is a top business priority. However, these banks face challenges that impede success: More than one-third of business and technology professionals at corporate banks in Indonesia, Malaysia, and Vietnam say that limited resources and ineffective or absent measurement of results and outcomes are among the top three obstacles to achieving their business priorities. Metrics is a major theme across the financial services industry, and a lack of proper metrics will impede banks from attaining their commercial targets. This is a snapshot of Forrester’s data on the challenges facing corporate banks in Southeast Asia.