Trend Report

Rethink Metrics To Gain DX Traction

Performance Management: The Digital Experience Delivery Playbook

January 4th, 2021
With contributors:
Martin Gill, Stephen Powers, Kara Wilson, Madison Bakalar

Summary

Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital experience (DX) priorities, and marketing and the business won't

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