Role Profile

Role Profile: Product CTO

November 3rd, 2023
With contributors:
Matthew Guarini , Rachel Kwon , Elizabeth Cullen , Dan Purchia , Ian McPherson


Chief technology officers are central to aligning technology strategies to business outcomes, but their scope, approach, and value proposition depends on their focus and remit. As the role of the CTO has progressed, it has given rise to three distinct types of CTO: the product, the visionary, and the operations CTO. This report provides a job description and competencies for a product CTO.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.