Summary
Adoption of software-as-a-service (SaaS) is on the rise across businesses of all sizes. As SaaS solutions become larger, more flexible, and more complex, IT professionals are getting more involved in customizing them as well as integrating them with legacy applications. The increase in vendors, applications, and integration possibilities means increased concerns about interoperability, security, and support. Infrastructure and operations pros can alleviate these worries by working with the sourcing team to evaluate and compare SaaS solutions before signing any contracts.
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