Summary
Early-stage intelligent agents (IAs) have arrived and are gaining traction among consumers. Leaving behind the direct, detailed commands of their virtual assistant predecessors, IAs will soon see more-advanced artificial intelligence, voice recognition, hardware, partner ecosystems, and data integrations, all to create more hyperpersonalized experiences. It won't be long before customers expect to engage with your business using these IAs, potentially exposing vast amounts of their data and yours. Security pros can use this report to secure IAs by starting with virtual assistants.
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