Trends Report

Secure Your Customers And Protect Your Brand

Executive Overview: The Cybersecurity And Privacy Playbook

January 5th, 2021
With contributors:
Stephanie Balaouras , Jinan Budge , Elsa Pikulik , Benjamin Corey , Peggy Dostie


Today, CIOs and CTOs are transforming the foundations of their business using a range of technologies. A successful digital transformation must be accompanied by a cybersecurity and privacy transformation. This report provides an overview of Forrester's framework for securing your customers, protecting your brand, and driving differentiation: the cybersecurity and privacy playbook. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.