Summary
Business innovation tops the agenda for IT services buyers in 2012, even surpassing cost-cutting as a key priority in some Forrester surveys. But many clients struggle to get business innovation from their services providers. Issues regarding finding the right services provider to drive innovation toward business priorities, budgeting, and finding the favorable pricing models and contract terms create barriers to success. This report discusses key steps for selecting, contracting, and working with services providers to successfully drive business innovation through services relationships.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).