Smaller Regional Infrastructure Providers Can Be The Right Size For The Right US Clients

Although massive global IT outsourcers like Accenture, CSC, HP, and IBM still take on the majority of outsourced infrastructure management work, there are cases where bigger may not be better for services clients. Thousands of US-based infrastructure management clients already benefit from lower-cost infrastructure outsourcing deals delivered by smaller regionally focused providers. There are, however, additional challenges — and some risks — that these clients may face. To help sourcing and vendor management professionals make educated decisions about whether a smaller infrastructure provider is the right fit, Forrester investigated seven smaller North American headquartered firms that provide IT infrastructure management services to US clients.