Decision Tool

Software Contract Review Checklist

Duncan Jones
 and  one contributors
Jan 31, 2011

Summary

You've been given a 30-page software contract, with no time to review it properly and an impossible deadline by which to issue a purchase order. Moreover, the contract includes URL links to various licensing guides and policy statements that could be even more significant than the main document language. Where do you start? Right here! Forrester has created this checklist to help you zero in on the key issues that most frequently cause compliance problems and contract disputes for our sourcing and vendor management clients. It lists the questions you should ask and the rights you should demand in the areas of licensee organization, license grant, users, deployment, product schedule, compliance audits, and vendor management. It's also designed to track negotiation progress and summarize the final deal, so you can show contract approvers what you've obtained and where you've had to compromise.

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