Summary
CIOs and tech teams play critical roles in enabling organizations to use technology and deliver on customer promises. One of the most important success factors is the ability to drive innovation and move your team at the pace that customers and the business demand. To deliver the speed and innovation their business requires, some CIOs have embraced bimodal IT, but this is an outdated approach that won't deliver. This report shows CIOs what changes to make to deliver business technology, improve the customer experience, and help the business succeed.
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