Report

Structure: Go Beyond People, Process, And Technology To Build A High-Performing IT Operating Model

Focus On Work Execution, Not On Your Org Chart And Reporting Lines
August 6th, 2021
With Contributors:
Audrey Hecht
Emily Stutzman
and Peggy Dostie

Summary

Using Forrester’s High-Performing IT Operating Model framework, tech execs can scope the work IT does and define who does the work, how the work is done, where the work is done, and who manages the work.

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