Structure: Go Beyond People, Process, And Technology To Build A High-Performing IT Operating Model

Focus On Work Execution, Not On Your Org Chart And Reporting Lines
August 6th, 2021
With Contributors:
Audrey Hecht
Emily Stutzman
and Peggy Dostie


Using Forrester’s High-Performing IT Operating Model framework, tech execs can scope the work IT does and define who does the work, how the work is done, where the work is done, and who manages the work.

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.