Tech Pulse Q4 2024: How IT Builds An AI Advantage By...

Summary
IT Workers Are Enthusiastic Adopters Of GenAI Tools
- Companies Are Taking Advantage Of GenAI Tools
- IT Organizations Push Tool Adoption To Streamline Operations And Empower Employees
- GenAI Tools Bring Benefits To IT Organizations
- GenAI-Powered Work Will Force IT Shops To Redesign Their Workflows
Overcome The Barriers With A Pragmatic Approach To GenAI Tools
- Prioritize AI Scenarios Where The Risks Are Lower And The Payoffs Higher
- It Takes A Village To Make AI Copilots — Of All Kinds — Successful
- AI Governance Must Be On The Front Burner — Not An Afterthought
- Microsoft 365 Copilot Success Will Spawn Multiagent Transformations

Summary

Forrester’s Q4 Tech Pulse Survey, 2024, revealed insights into how IT employees use generative AI (genAI) tools, including ChatGPT, Microsoft 365 Copilot, and GitHub Copilot, in their daily work. In summary, adoption is high, as is daily use. This report also covers how CIOs can overcome the barriers with a pragmatic approach to genAI tools.

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Tech Pulse Q4 2024: How IT Builds An AI Advantage By Embracing AI Tools And Agents

Microsoft And OpenAI Lead The Tools List; Automation, Speed, And Quality Are The Payoffs

Summary