Technology Spotlight: Automate Application Performance Management

This document highlights innovative solutions in application performance management that can help infrastructure and operations (I&O) teams increase their productivity in incident and problem management. IT process automation emerged several years ago, and although it has quickly reached attention-grabbing status as run book automation (RBA) and can no longer be considered a totally new solution, it has yet to develop its full potential. Application performance management (APM) is a growing yet mature technology that improves incident and problem management processes. The benefits of linking the two technologies (i.e., triggering an RBA action directly from APM problem identification) are huge, as it would considerably reduce the time to repair problems and improve the scalability of APM solutions by reducing the resources needed to identify and correct issues. We are not there yet, but AppDynamics' latest combination of APM and RBA is a first stake in the ground.