Summary
Applications outsourcing continues to grow as companies increasingly rely on third-party vendors to optimize and streamline their applications. At first, this was the exclusive domain of domestic multinational companies (MNCs), but Indian vendors have mastered offshore support during the past 10 years, forcing a response from leading MNCs. Meanwhile, MNCs have continued to leverage their larger consulting staffs and greater capacity to yield substantial vertical industry expertise. These varying strategies are now converging, with increasingly sophisticated customers comparing MNCs and leading offshore providers directly against each other in competitive bids. The result? The long-awaited showdown of tier one suppliers in both major camps is occurring. This document will highlight the latest happenings in the dynamic applications outsourcing market.
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.