Vision Report

The Artificial Intelligence Pathway To The Future Of Work

Drive Success With Humans In The Loop

June 23rd, 2023
With contributors:
James McQuivey, PhD , Rowan Curran , Shynise McElveen , Rachel Birrell

Summary

Leaders planning their future of work strategies must urgently address artificial intelligence (AI). AI can create massive innovations in scale and insights; it can also generate errors and, when used with large language models, hallucinations. If you ignore it, your competitors will use it to disrupt your industry. If you use it, you will incur a wide variety of risks that you need to manage. To help you succeed with AI, this report shows you how to identify your next steps and increase the automation and AI readiness of your people, your leaders, and your whole culture.

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