Summary
The best technology strategies enable successful business strategies — not the other way around. To enable their organizations to reach the highest levels of customer obsession, tech execs must transform their tech strategies at the same pace as — or even faster than — the business’s transformation. Our data shows that executives at future fit organizations report 1.6 times faster average year-over-year revenue growth than those whose organizations are not future fit. Read this report to understand how IT organizations move through the stages of IT maturity — from traditional to modern to future fit — to ensure their business delivers on the promise of customer obsession.
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