Best Practice Report

The Content Model: Social Operations Role

January 1st, 2018


Social media continues to be one of the most effective communication and distribution vehicles for B2B content. The Content Model helps organizations optimize the content lifecycle — including the selection of distribution channels. Social operations should advise on strategies and insights for how content is delivered across social channels.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.