Report

The Customer Obsession Leadership Maturity Assessment

Evaluate How Prepared You Are To Help Lead Your Company Toward Customer Obsession
October 12th, 2021
With Contributors:
Cole Walsh
and Marissa Fritz

Summary

This report helps leaders understand their critical role in achieving customer obsession and assess their individual readiness to augment customer obsession within their teams and across their organizations.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.