The Five New Must-Have Mobile Banking Features

Search is now is essential to customers’ ability to navigate, explore, and complete tasks within a bank’s app. Advanced alerts management tools and in-app notifications are crucial for banks looking to engage customers and differentiate their brand. Customers increasingly demand card management functionality like “pausing” a credit or debit card, monitoring recurring payments, and cancelling subscriptions within banking providers’ mobile apps. Personalization in mobile banking falls short of the hype but is quickly becoming a must-have part of banks’ apps. Financial difficulties and fears are driving consumers to seek mobile banking tools that help them improve their financial well-being.