Summary
Forrester’s on-demand certifications offer short courses to help you advance your priorities. The Forrester Customer Experience Certification focuses on the tactical implementation of core CX activities in order to execute on goals and responsibilities. The courses are curated by Forrester analysts and use interactive media and hands-on exercises for effective learning. This certification includes five courses — each requiring 2 to 4 hours to complete — that you can take in any order.
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