The Forrester Guide To Tech Stack Optimization

February 8th, 2021

Liz Herbert VP, Principal Analyst

Charles Betz VP, Research Director

With contributors:

Stephen Powers , Lauren Nelson , Will McKeon-White , Christopher Condo , Andrew Hewitt , Duncan Dietz

Summary

Technology executives must balance competing priorities from business stakeholders, executives, and the rest of the tech organization. Their tech stack investments must drive agility and efficiency; focus on improving both the customer and employee experience; and balance innovation and operations. The principles of lifecycle management can apply not only to infrastructure and software but also to the broader technology portfolio. This report highlights five techniques that drive tech optimization success: getting the right data; using partners; being fast, not perfect; accelerating with platforms; and ensuring that tech discussions align with business value.

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