Decision Tool

The Forrester Taxonomy Management Assessment And Prioritization Tool

How To Ensure That Your People, Process, And Technology Deliver Taxonomy’s Business Benefits

January 31st, 2023
With contributors:
Phyllis Davidson , Lisa Gately , Lisa Nakano , Andrew Pelletier , Pippin Evarts , Ellen Lind


Every functional group within marketing, digital, sales, product, support, and customer success depends on a consistent, well-integrated taxonomy and metadata-tagging framework to find, measure, personalize, and scale content. Modern machine-learning and AI tools rely on the taxonomy data model to categorize concepts and entities and inform behavior. The Forrester Taxonomy Management Assessment And Prioritization Tool helps business leaders identify strengths and gaps in how they manage taxonomies and prioritize next best actions on the basis of their technical capability, resource capability and availability, and organizational readiness.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.