Decision Tool

The Forrester Tech Stack Analysis Tool: Customer Insights And Analytics

December 1st, 2020


The Tech Stack Analysis Tool: Customer Insights And Analytics provides a structured approach to assessing an organization’s current technologies and their level of adoption to support business requirements related to customer insights and analytics. The resulting insights and gap analysis must be viewed in the context of how current technologies also support other priorities within an organization, and can be reviewed in conjunction with other priority gap analyses to develop proposals for a comprehensive technology roadmap.

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