The Forrester Wave™: EMEA SOA Systems Integrators, Q2 2009

In Forrester's 62-criteria evaluation of EMEA service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM), CSC, and Wipro lead the pack because of their broad and deep SOA experience and the quality of their reference accounts. Torry Harris Business Solutions (THBS), Accenture, Deloitte, and Logica were also Leaders in this Forrester Wave™ — these companies are very competent providers of SOA-based solutions, with a growing base of satisfied clients. HCL and Tata Consultancy Services (TCS) are Strong Performers — these two Indian firms specialize in efficient and effective implementation of technology-based solutions with an emphasis on faster time-to-value. Capgemini and T-Systems are also Strong Performers, but are held back primarily by their lower-than-average investment in SOA compared to the other service providers we evaluated. Altogether, this study found that the providers of SOA-based services in EMEA have matured significantly since The Forrester Wave™: EMEA SOA Integration, Q4 2006, and all providers now have a strong position in the market.