Summary
In Forrester's 64-criteria evaluation of enterprise listening platforms vendors, we found that Radian6 and Visible Technologies lead the pack because of their variably functional dashboards and innovative road maps. The landscape consists of many Strong Performers: Attensity with its data-processing focus, Converseon with its research reporting, Networked Insights with its focus on media planning and buying, NM Incite with its consulting services, SDL with its data collecting, and Synthesio with its international expertise. The evaluation identified a single Contender, Lithium Technologies, whose strength comes from its easy-to-use self-service dashboard.
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