The Forrester Wave™: Enterprise Mobility Services, Q1 2013

Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move to this new mobile world, and they can't afford costly mistakes like a failed investment, which could damage their reputation. These technologists need help with their enterprise mobility strategy, and they're turning to mobility services providers to design, develop, and support their mobile applications. In our 15-criteria emerging markets Forrester Wave™ evaluation of enterprise mobility services providers, we identified the 13 leading global services providers delivering enterprise mobility services — Accenture, AT&T, Atos, CGI, Cognizant, CSC, Deloitte, HCL, IBM, Infosys, PwC, Tata Consultancy Services (TCS), and Wipro — in the category and researched, analyzed, and scored them. This report details our findings about how well each provider fulfills our criteria and where they stand in relation to each other to help mobility services buyers select the right partner for their needs.