Wave Report

The Forrester Wave™: Loyalty Service Providers, Q3 2019

The 14 Providers That Matter Most And How They Stack Up

July 15th, 2019
Emily Collins, VP, Research Director
Emily Collins VP, Research Director
With contributors:
Brigitte Majewski , Robert Perdoni , Christine Turley

Summary

In our 22-criterion evaluation of loyalty service providers, we identified the 14 most significant ones — Aimia, Ansira, Bond Brand Loyalty, Brierley+Partners, Capgemini, Epsilon, ICF Next, Inte Q, Iris Concise, Kobie, The Lacek Group, Lenati, Merkle/HelloWorld, and T3 — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals select the right one for their needs.

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