Summary
In Forrester's 90-criteria evaluation of message archiving software vendors, we found that Autonomy, IBM, and Symantec lead with mature products, strong eDiscovery capabilities, and an integrated portfolio of supporting offerings. Strong Performers EMC, Iron Mountain, OpenText, and ZL Technologies also have solid products, but lack comparable offering depth and breadth. Contender Hewlett-Packard (HP) offers an integrated appliance with core message archiving capabilities but has shortcomings with content types supported, eDiscovery, and supervision. With Exchange 2010, Contender Microsoft has basic archiving functionality built into its broadly adopted messaging platform but trails other message archiving providers in capabilities.
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