Wave Report

The Forrester Wave™: Sales Social Engagement Solutions, Q1 2021

The Eight Providers That Matter Most And How They Stack Up

March 10th, 2021
CR
Caroline Robertson
MP
Mary Shea, PhD
With contributors:
Jessica Liu , Robert Perdoni , Kara Hartig

Summary

In our 38-criterion evaluation of sales social engagement solution providers, we identified the eight most significant ones — EveryoneSocial, Hearsay Systems, Hootsuite, PostBeyond, Seismic, Sociabble, Sprinklr, and Sprout Social — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B sales and marketing leaders select the right one for their comprehensive needs.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.